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Feedback: Installation of pergolas at the Pullman Hotel

31 Toulouse Pullman 118 redimensionner

Feedback: Installation of Biossun bioclimatic pergolas

The expectations of hotel and restaurant operators have changed. They are looking to create personalised and friendly places, where service is rethought thanks to modular spaces that can take on different functions. The specific approach of Biossun's "Major Projects" department responds to this expectation with tailor-made support. Its Bioclimatic pergolas make it possible to reinvent the space, to make it evolve and to bring more comfort to the customers. Olivier Thomas, director of the Pullman Toulouse Airport in Blagnac (31), tells us why he chose Biossun bioclimatic pergolas

What have your Biossun bioclimatic pergolas done for you on a daily basis?

"Optimising the operation of the terrace is a key to attracting customers, to make them want to have their meal in a pleasant and comfortable setting, which invites them to stay longer at the table. It is a lever to increase our operating area, the number of covers and also the average ticket via additional sales. To take full advantage of our terrace and extend the season, we opted for a Biossun bioclimatic pergola project. We now have a covered terrace of almost 90 m2, which allows us to enhance the restaurant area and create different atmospheres throughout the day and depending on the occasion. Whatever the moment, we have a space that our customers look forward to, very much in keeping with their lifestyle. Rain, shine, wind or heat, our customers can enjoy their meal in a shaded, perfectly ventilated area, protected from the slightest drop. Rain and wind sensors allow us to automatically manage the vagaries of the weather. For our team, the installation of these terrace covers with adjustable slats also marks the end of unnecessary set-ups or last-minute set-ups."

31 Pullman Toulouse 2 10 redimensionner
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Why did you choose Biossun?

"We chose Biossun because the brand is referenced within the Accor group, to which we belong. Biossun is also the only bioclimatic pergola specialist with a "Major Projects" department dedicated to hotel and restaurant professionals. The team in place is particularly familiar with the concerns of operators (editor's note: Denis Tardivon and Eric Bleyer) and the local distribution network also perfectly relays this exclusive service. With our Biossun project manager, we defined our technical specifications so that these pergolas were adapted to our needs in terms of operation and architecture. We were accompanied at every stage: from the technical design to the choice of finishes, including the administrative procedures. We were able to imagine our project thanks to a very successful 3D visualisation. Both operationally and architecturally, the result is a tailor-made response."

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31 Toulouse Pullman 106 redimensionner

What do your customers think of the new terrace?

"The feedback is very positive and the customers are unanimous. Visually, they remember the chic side of the pergola, its standing, the quality of its finishes and they appreciate the comfort it gives them during meals. The terrace is always perfectly ventilated in a natural way thanks to the adjustable slats... And the space is totally flexible because we can change the angle of the slats according to the light and the weather. They feel so comfortable that they linger at the table more often."